Support

Q: How do I reset my password?

To reset your password, use this URL ( https://wployalty.net/member-password-lost ) , then enter your email, and click on “Reset Password.” You will receive an email for resetting your password. Click on the recovery link, set a new password, and save it.

Delivering Exceptional Customer Support Our Commitment to your Satisfaction!

We have implemented helpdesk solution for handling the support requests effectively. Click the button below to open our Live Chat form and submit your message and email address. One of our support staff will get in touch with you

NOTE: Our support hours are Monday to Friday 10 am to 6 pm IST (GMT +5.30)

Documentation

Everything you need to know about WPLoyalty features, loyalty program, rewards, and its settings

Live Demo

Join our Live Demo and discover how our product can meet your business needs easily.

Video Tutorials

Our YouTube video tutorials offer a valuable resource for customers to understand our products & services.

Customer Reviews

Discover what our valued customers have to say! We believe in transparency and want you to hear directly from our satisfied customers.

Our Customers

Explore the trusted partners and businesses who have chosen WPLoyalty. Discover the brands that rely on our loyalty program solution.

Discover how our product and loyalty program can help you drive customer retention and boost sales

Let’s get connected for a free Customer Support

What Our Customers Are Saying

Loved and used by Businesses, and Individuals accross the globe.

"After a long period of research & trials for other plugins against the required functionality, I bought the WPLoyalty plugin. Although some features are missing (i.e. levels), what is there is implemented really well. Especially the free product reward was hard to find and works like a charm. The icing on the cake is the support: it's nothing short of great. The team was quick to jump on multiple pre-sales and support calls with me to implement custom functionalities and clear any doubts. I trust the team and will use WPLoyalty again in the future."

Very good support We bought this plugin and our customers are very happy with its features. We contacted their support for a new feature and the response time, professional reply and friendliness have been perfect.

Amazing support. Fast and very attentive Support was replying within 3 minutes of a request for help. They held my hand through some newbie errors and helped me to get going straight away. Excellent!

Your product rocks! This is 10 times easier to use and set up than the other two was using. I can set up a new category in like 30 seconds with yours where as it took 30 minutes with theirs.

Frequently Asked Questions

How do I reset my password?

To reset your password, use this URL(https://wployalty.net/member-password-lost), then enter your email, and click on “Reset Password.” You will receive an email for resetting your password. Click on the recovery link, set a new password, and save it.

What forms of payment do you accept?

WPLoyalty accept PayPal and Credit Cards for the payment process.

How do I cancel an order?

If you would like to cancel auto renewal for upcoming subscription, you can do it from: https://wployalty.net/my-account/ under “Subscription” tab. If you would like to cancel order and get refund, then contact our support team: https://wployalty.net/support/